We can cater to all client requirements and can provide flexible trade discount prices up to 35% off. Simply fill in this form to get started https://www.nyralondon.com/pages/interior-projects-trade-discount

We have direct contracts with private high quality manufacturers from Shenzhen in Asia. All lights are designed in the UK or Europe and are made suitable for either UK or USA lighting standards. Our direct factory partnership allows us to source any lamp style at cost effective prices for our clients, we can customise any lamps to your requirements (which includes the emitting light shade & cord length) and we also provide free tracked international shipping. Why choose us? Unlike many fast home décor brands online, we only work with eco-friendly materials and workers who are treated fairly 👌 We can also negotiate prices if you are willing to purchase specific quantities

We provide a 360-degree customisation service here at NYRA. We can customise the cord length and emit a light shade to suit your interior. Simply add the cord length or emitting light shade to the “add special instructions” note section of the cart page

We use a variety of shipping couriers to ship our lights safely to customers which include Yunexpress, UPS, DHL and FedEx. For smaller lights and pendants, Shipping time is between 7 and 15 Days For larger chandeliers (>80 cm), shipping time can range from 15–20 days. Customized chandeliers may take longer, depending on the design requirements.

If you are not 100% satisfied with your purchase, you can either return your order for a full refund within 14 days after delivery or exchange it for something else. To send your order back to us please contact us. Our carbon footprint is important to us at NYRA therefore all damaged items will be returned to a recycling centre in the UK for reuse ♻️ Unfortunately, we are not able to accept damaged or “change your mind” items after our 15 days returns period.

 We do not offer refunds on customised orders or items which did not meet sizing requirements (please ensure you check the item size before purchasing or speak to a member of staff for further details). NYRA does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package. If you have any issues with tracking your order, please reach out to our customer support team.

We accept major credit cards (Visa, Mastercard, American Express) as well as PayPal for secure and convenient payment. At this time, we do not accept cash on delivery or personal checks.

We are an online retailer with no showroom thus able to offer competitive prices.  Additional product media files can be sent upon request. Get in touch today!

Our lights are designed in London and manufactured by high quality suppliers in Asia. All our lights can be customised and are CE certified.