Illuminate Your Space with Expert Guidance!
Ready to create the perfect ambiance in your home or business? Whether you need free interior design advice, customized lighting solutions, or ongoing lighting assistance, our team of specialists is here to bring your vision to life—and it starts with a free call.
Why Book a Call with Us?
- Expert Interior Advice: Our designers provide personalized recommendations to help you create the ideal atmosphere.
- Tailored Lighting Solutions: We understand your unique space and style, designing lighting that’s made just for you.
- Ongoing Assistance: From installation tips to maintenance advice, we're here to ensure everything runs smoothly.
Why Choose NYRA London?
When it comes to lighting, it’s not just about illumination—it’s about transforming your space into something extraordinary. With years of expertise in luxury lighting solutions, we’re trusted by designers and homeowners alike for our bespoke approach and uncompromising quality.
- Personalized Experience: We take the time to understand your needs and offer tailored solutions.
- Luxury Designs: Our lighting options are as stylish as they are functional, bringing elegance to every room.
- Expert Support: From initial consultation to post-installation assistance, we’re with you at every step.
Have a Question? We’ve Got Answers!
Not ready to book a call just yet? No problem! If you have any questions about our products, customization options, or anything else, feel free to get in touch.
Contact our friendly team
Let us know how we can help.
FAQ's
I'm an interior designer. How do I apply to your trade programme?
We can cater to all client requirements and can provide flexible trade discount prices up to 35% off. Simply fill in this form to get started https://nyralondon.ae/pages/trade-programme
Where are your lights sourced from?
We have direct contracts with private high quality manufacturers from Shenzhen in Asia. All lights are designed in the UK or Europe and are made suitable for either UK or USA lighting standards. Our direct factory partnership allows us to source any lamp style at cost effective prices for our clients, we can customise any lamps to your requirements (which includes the emitting light shade & cord length) and we also provide free tracked international shipping. Why choose us? Unlike many fast home décor brands online, we only work with eco-friendly materials and workers who are treated fairly 👌 We can also negotiate prices if you are willing to purchase specific quantities
Are your lights customisable? Can we change the cord length and emitting light shade?
We provide a 360-degree customisation service here at NYRA. We can customise the cord length and emit a light shade to suit your interior. Simply add the cord length or emitting light shade to the “add special instructions” note section of the cart page
How long does shipping take?
We use a variety of shipping couriers to ship our lights safely to customers which include Yunexpress, UPS, DHL and FedEx. For smaller lights and pendants, Shipping time is between 7 and 15 Days For larger chandeliers (>80 cm), shipping time can range from 15–20 days. Customized chandeliers may take longer, depending on the design requirements.
Do you accept returns?
If you are not 100% satisfied with your purchase, you can either return your order for a full refund within 14 days after delivery or exchange it for something else. To send your order back to us please contact us. Our carbon footprint is important to us at NYRA therefore all damaged items will be returned to a recycling centre in the UK for reuse ♻️ Unfortunately, we are not able to accept damaged or “change your mind” items after our 15 days returns period.
We do not offer refunds on customised orders or items which did not meet sizing requirements (please ensure you check the item size before purchasing or speak to a member of staff for further details). NYRA does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package. If you have any issues with tracking your order, please reach out to our customer support team.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express) as well as PayPal for secure and convenient payment. At this time, we do not accept cash on delivery or personal checks.
Do you have a showroom I can visit?
We are an online retailer with no showroom thus able to offer competitive prices. Additional product media files can be sent upon request. Get in touch today!
Our lights are designed in London and manufactured by high quality suppliers in Asia. All our lights can be customised and are CE certified.
Hear what our customers have to say about us
Anthony Prendergast
The product quality is excellent and the customer service is second to none , especially when I have some questions about delivery Nyra were very quick to respond .
Tina May
I was hesitant to purchase an expensive item on line but i’m extremely happy with my purchase, you can tell a lot about this business by their customer service.
Anna Wilson
They really helped me super fast and were friendly when I had questions or wanted to change something. They responded both by WhatsApp and by e-mail very quickly.
Vanessa, Bristol
My experience with Nyra London was more than amazing. I ordered a custom made pendant to give my mom for her birthday. I'll surely purchase again, so I can't recommend this company enough. A massive thank you to the Nyra London team!